What We Mean by “AV Done Right”

Posted by / June 16, 2015

Let’s face it: when it comes to audiovisual solutions for your business, there are countless factors to consider in order to optimize a room for your specific collaboration needs. It’s easy to feel overwhelmed by the dizzying array of technical and aesthetic obstacles in your path.

At Synergy CT, we talk a lot about “AV done right.” That phrase is shorthand for the heart of our company. We are driven to use our combined industry experience to provide you with excellence. We craft services that you will enjoy because they meet your individual business communication needs and are easy for you to use.

The End-Goal in Mind

Although technology has evolved, the end-goal of communications technology is still, as always, conversational. We keep that organic quality at the center of our telepresence, unified communications, and audiovisual systems by utilizing the finest up-to-date technology in a way that fits your specific requirements. AV is “done right” when it’s tailored to your needs, when there are no shortcuts taken, and when customer care is paramount at every step. AV is “done right” when your business’s communication experience is better than ever before.

Tailor-Made for Ease of Use

We approach design as your consultant, taking into account every possible detail when it comes to your business’s needs. Because we take the time to analyze your goals and communication/collaboration challenges in detail, we can be proactive in the customization of your system. We aim to eliminate any potential difficulties before they even have a chance to occur.

In addition to honing a system with the exact features that you require, our in-house programmers craft Graphical User Interfaces that are intuitive and user-friendly. You won’t have to worry about impossible-to-navigate touch screen interfaces or clumsy control panels. Whether it is your boardroom, meeting room, or training facility, effortless room automation takes the hassle out of the user experience. Synergy can make your rooms ready to go with the touch of a button.

No Shortcuts Here

In order to provide you with excellence, we are committed to never choosing the easy way over the best way. We source all components—from the smallest cables and connectors to the largest presentation devices—manufactured by best-in-class vendors. We test everything in-house, only offering solutions that we have vetted and proven to be reliable.

Because we test them for possible issues, our systems have fewer service incidents than others. We don’t take the easy way out at any point, upholding all industry best practices for installation and programming at every step. Some integrators don’t go the extra mile, but we find time and again that our thoroughness on the front-end results in unparalleled customer satisfaction.

Out with the Cookie-Cutter

Perhaps most importantly, we consider ourselves partners with our customers. For us, customer service is about working as a team to understand and meet the specific needs of our clients on an individual basis. Our goals are mutual—we want satisfaction with our communications technology solutions. We don’t have a cookie-cutter approach to any aspect of our business, and we feel strongly that customer service should never be one-size-fits-all.

Thanks to our dedicated service team, we can be on-site quickly to deliver our services. We consistently receive positive customer feedback for the quality of our work, and the sincerity of that feedback shows in our long-time customers and our growing clientele. In order to guarantee the highest quality assurance, we even offer maintenance agreements tailored to your business’s specific needs. In other words, we don’t just leave you hanging after install. We continue to provide personalized technical support at whatever level is necessary for you and your business.


Looking Beyond AV

We feel confident that our unique passion for fostering a culture of collaboration—not only within our own team, but also among those who make use of technology to come together and create—leads to unparalleled excellence in our telepresence, unified communications, and audiovisual systems. Most of all, we love bringing people and ideas together. That’s what we do for our clients, and we’re proud to say we’re doing it right.

To find out more about how Synergy CT’s audiovisual solutions can improve your business, contact us at http://synergyct.com/contact/.

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